Hello Bitlo team, I am extremely disappointed with your 1000 TL new customer campaign. You sent us an email stating that we could withdraw 1000 TL if we bring in 10 new members. However, after bringing in 10 members, your live support team presents us with different conditions. Are your email and live support teams not aligned?
Why doesn’t your email team include all the terms in the emails they send? They only highlight the attractive parts, drawing us into the campaign, and then your live support presents different conditions. I don't know whether to call this incompetence or cleverness.
Honestly, I'm fed up! You’ve definitely made me lose interest in the app, and I believe other new users are also unhappy with this situation. I invited 10 people, and now your live support team says those invited must deposit at least 1 TL. How ironic.
On August 16, 2024, I signed up for Bitlo after a friend mentioned they were offering ₺1000 to anyone who joins through a referral. After opening my account, the ₺1000 was credited to my account. I used it to buy some altcoins as an investment. However, about 5 minutes later, everything in my accoun...
I invested in Bitlo after hearing good things from friends, but now I can't withdraw my money despite its urgency. The live support team is clueless—they provide no real assistance. When I call, the same support agent from live chat answers the phone, but they only offer scripted responses without a...
I transferred ₺5,000 from my bank account to my Bitlo account, but the funds never appeared. When I contacted support, they claimed a "formal notice" from an unnamed institution prevented them from processing my money. They added that the funds could only be released if this institution sent another...
I purchased a discounted promotion from the BetterMe app. I was told I would be notified before any additional charges, but I received a message that my membership was renewed only after the money was taken. In short, they charged me first and informed me later. This is a significant amount for me r...
I was introduced to Trust Wallet through my trading advisor and initially trusted the platform. I attempted to withdraw around $1,000, but the funds were never sent to me. When I followed up, I was told my account had been suspended because there had been no prior transactions—something they never m...
Comments