Bitci.com Bonk Coin Transfer Delayed, No Support or Resolution

January 26, 3:43 pm
45

I recently made a Bonk Coin transfer on Bitci.com, but it still hasn't been credited to my account even after several days. Despite reaching out to live support and emailing Bitci's support team multiple times, I have received no updates or solutions.

This delay has caused significant inconvenience and frustration. Bitci's lack of responsiveness and inability to resolve this issue is unacceptable. I cannot withdraw my funds or complete any transactions, leaving me feeling stuck and helpless.

I urge Bitci to address this issue immediately and ensure my transfer is completed. Please resolve this matter promptly—this level of service is not acceptable for a financial platform.

February 13, 2:05 pm (17 days after complaint)

Hello Our support team called you to resolve the issue you are experiencing, but they couldn't reach you as you were unavailable. We would like to inform you that our support team will call you again during the day. We wish you healthy days. Best regards, Bitci Support Team [email protected]

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