For the past two days, I’ve been trying to transfer my cryptocurrency from Bitci to another exchange. However, the transaction keeps getting canceled without my knowledge or approval—and to make matters worse, Bitci still deducts the transaction (commission) fee each time.
This situation is completely unacceptable. As a user, I expect transparent communication and functional services, especially from a financial platform. Yet Bitci has left me completely in the dark, with no explanation or proper customer support response. I’ve been left stuck and financially impacted for two full days now, and there is still no resolution in sight.
I demand that Bitci immediately either complete my crypto transfer or refund all associated fees. If this is a known issue, they should publicly acknowledge it and stop letting users proceed with failed transactions. This kind of platform behavior seriously undermines trust, and I do not recommend Bitci until they fix this ongoing issue.
Once again, my transfer through Bitci has not been processed on time. Why is it consistently delayed? This has happened before, where it took up to two days for the transfer to complete. Other exchanges handle transfers in just 5 minutes, so why should I have to wait this long with Bitci? I expect ...
I recently made a Bonk Coin transfer on Bitci.com, but it still hasn't been credited to my account even after several days. Despite reaching out to live support and emailing Bitci's support team multiple times, I have received no updates or solutions. This delay has caused significant inconvenience...
I bought a coin on Bitci Exchange on January 17, and shortly after, they removed it from the list. Not only did they delist the coin, but they also won’t allow me to withdraw it. I’ve tried transferring it to another exchange, but that’s not working either. It’s been nearly 10 days now, and I urgent...
I attempted to withdraw cryptocurrency from Bitci to another exchange, and while the system showed a "request received" notification, it has been over 6 hours without any progress. This delay raises serious concerns about the platform's reliability. Is this a manual process? Should we not trust Bit...
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