I received a call encouraging me to invest in Bitay Coin. Trusting the company, I deposited my money and staked it. I was told I would need to wait a maximum of 10 months for returns. However, it’s been over a year, and there’s no sign of either Bitay Coin or my investment.
The customer support team is completely unresponsive—calls go unanswered, and emails remain ignored. Additionally, I had money in Turkish Lira on the platform, but despite submitting a withdrawal request, the funds still haven’t been transferred to my account.
This lack of communication and failure to return my funds is unacceptable. I demand Bitay resolves this issue immediately by returning my investment and providing a clear explanation. Trust in your platform is rapidly eroding.
I transferred cryptocurrency from my Bitay account to my Binance TR account, but the funds never arrived. I've tried contacting Bitay's customer service, but it's impossible to reach anyone for assistance. This has left me hesitant to sell or withdraw my remaining coins, as I fear they won't process...
I got a call from Bitay customer service on 17.07.2023 about the Bitay1 coin campaign. They gave me their word that my investment would be securely held for a period of five months and then automatically released. Unfortunately, even after five months, I was unable to sell the coins. To make matters...
I have been a long-time user of Bitay, but for the first time, I am unable to withdraw my funds. For almost a week now, my TRY balance, which is clearly visible in my wallet, shows as ₺0 on the withdrawal screen. Despite emailing support multiple times, I have not received any response. It’s disapp...
I submitted a withdrawal request to Bitay over 3–4 months ago, and I’m still waiting for my money. I’ve sent multiple emails, hoping for an update or a resolution, but I haven’t received a single reply. Their customer service line is completely unreachable, and there’s no way to speak to a real pers...
I initiated a withdrawal request on Bitay Crypto Exchange over a week ago, but the funds are still marked as pending and have not been transferred to my account. Despite multiple attempts, I have been unable to reach customer support. The phone lines keep me on hold indefinitely, offering no resolut...
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