Bitay froze my account without explanation, and I can’t access my funds; how can I unlock my account?

I am unable to log into my Bitay account because I forgot my password, and the system won’t let me reset it. I have tried calling customer support multiple times, but no one answers the phone. I have also sent several emails, yet I haven't received a single response. Why is it so difficult to get h...

I have the Bitay app installed on my device, and I have coins stored in my account, but I can’t access the app. It simply won’t open, and I have received no response from Bitay regarding this issue. Previously, I also faced issues trying to sell my coins, but the system wouldn’t allow me to make a ...

I am unable to log into my Bitay account as it no longer recognizes my phone number or personal details. Every attempt results in the message, “Please check again,” and it states that my phone number cannot be found. I previously used this account without issues and had a balance in cryptocurrency, ...

I have been trying to contact Bitay for nearly two months after discovering that my account balance suddenly dropped to zero, and shortly after, my account was completely closed. Despite countless messages and emails sent to Bitay’s support team and social media accounts, I have not received any res...

For the past five days, I have been trying to reach Bitay customer service without success. Despite waiting on hold for hours, I have been unable to speak with anyone. The 0850 466 66 00 customer support number is completely unresponsive. I cannot access my account, and I have no idea how much fina...

I am unable to log in to my Bitay account. Every time I try, I receive a "Customer Not Found" error. This happens regardless of whether I use the app, the website, or any other method. I have attempted to contact customer support via phone, but I cannot get any assistance. It’s extremely frustratin...

I recently attempted to log into my Bitay account after not using the app for a while, only to receive an error message stating, "User not found." This is extremely frustrating, as people work hard to save money, and losing access to it through an app is unacceptable. This experience has seriously ...

There is nothing positive to say about the Bitay app or its website. Both are poorly designed and nearly unusable. Funds are not visible, and withdrawals are impossible. Additionally, the app does not work on mobile data and only allows access via Wi-Fi. Despite having money in my account, I cannot...

Hello, even though all my account details are accurate, I can't seem to access my Bitay account. I am contacting the Bitay team for assistance, as I am unable to access my funds and feel quite stuck without a clear resolution. This situation has led to considerable hassle, and I know that many other...

I've been using Bitay for a long time, but I've never had troubles like this year. Right now, I can't withdraw my money or sell the coins I bought on the platform. My assets are effectively trapped in the system, with no explanation or support from Bitay. I've been attempting to address this and get...

I had some cash tied up in Bitay exchange, and it's been ages since they've processed any payments. Today, my balance of ₺200,000 just vanished into thin air, and the coins I invested in have completely disappeared from the platform—it's like they never existed at all. I’ve reached out to the compan...

My Bitay account is locked, and I can't access my money. I made 25 transactions, and the money went into my account, but then my account got locked for no reason. I asked for help, but they said there are no users linked to my account, and now I can't log in to check my balance or look around my acc...

I haven’t been able to access the Bitay app since August. At first, I wasn’t receiving the SMS verification code, and now the email verification code doesn’t arrive either. I’ve complained before, but no one has responded. It’s been over six months, and I still can’t withdraw the money in my account...

I’ve made investments on Bitay 1 and Bitay 2 on different dates, but my funds still aren’t showing in my account. Even after waiting 6 and 10 months for them to mature, I’m unable to withdraw my money. On top of that, I often encounter errors when trying to log into the Bitay platform, which blocks ...

I've been trying to get in touch with Bitay customer service for the past 2 months, but haven't had any luck. I would appreciate it if they could reach out to me. Where can we submit a complaint? I'm having trouble accessing my Bitay account. There is a possibility that someone could abscond with th...

It's been seven months since I deposited funds onto the platform. However, when I tried to access my funds recently, I faced an unexpected obstacle. Bitay is insisting that I make an extra payment in order to withdraw my own funds, in addition to my initial deposit. It seems like they believe my in...

Getting in touch with Bitay customer service has become an incredibly frustrating experience. Even though I was next in line, the call abruptly ended after twenty minutes of waiting. After redialing, I find myself back in fourth place, but unfortunately, I never managed to get connected. What sort o...

My sell transactions were locked for two days at a cryptocurrency exchange, and when I asked for them to be unlocked, they kept giving me the same reason. Because of what they did, the value of the things I had invested in went down. When I asked if they would make up for this loss, all they said wa...

My account has been under review for about two months with no explanation. They took my 55,000 without reason. I live in an earthquake zone and have no other source of income; this was my only source of income. They took it illegally. I've called them every day for the past 60 days, and all they've ...