I am writing to report an issue regarding an overcharge on my recent trip. After making inappropriate remarks and asking unpleasant questions, the driver claimed that the system was not working and then charged me twice after saying it had been fixed. Later, I discovered that ₺1,110 was deducted instead of ₺450. To BiTaksi drivers: stay away from this driver!
On 12/09/2025 at around 09:34, I had an issue with the payment for a taxi I ordered through the BiTaksi app. At the end of the ride, I paid ₺300 in cash to the driver. However, the driver claimed that the payment had not gone through by card and accepted the cash. Later, when I checked my credit car...
I got scammed by a BiTaksi driver. I was supposed to pay around ₺400, but he made me pay ₺3500, taking advantage of the fact that I am a tourist. His car is a Fiat Egea, and the license plate is 34 TJJ 66. The driver's name is Sait K. I need my money refunded as I don’t have much left, and action m...
I had a really frustrating experience with BiTaksi that I can’t ignore. When I got into the cab, I was shocked to see that the meter already read ₺70—before I even stepped foot inside! The driver had started the meter before picking me up, which is completely unfair and against basic standards. The ...
I am a Malaysian tourist and I want to report a cheating incident involving a BiTaksi driver. I ordered a taxi through the BiTaksi app to Sabiha Gökçen Airport, and the driver picked me up at Apple Tree Hotel in Sultan Ahmet, Istanbul but refused to start the ride on the BiTaksi app. He did not use ...
BiTaksi may claim to care about its users, but in reality, it only protects its own interests. My recent experience as a driver proves it. A passenger selected credit card payment through the app, and I agreed. I dropped them off assuming everything was fine. Later, I checked the app and saw the rid...
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