I am absolutely furious with Binance Margin! I opened a 20x long position with 150 USD, then I sold everything and tried to close the position. A balance of 3.66 USD remained.
The position would not close after more than 25 attempts, and they said it would take 24 hours. Afterward, a tiny remaining balance of 0.0000026 USD was all that was left. Then, based on the remaining 3.66 USD from the same crypto, I opened a new 30 USD position at a price of 0.006705 (not even 10x leverage). The moment I opened the position, they immediately liquidated me by selling it at the same price! They claimed my "liquidation was activated," and after endless discussions, they provided no solution.
I know that regulatory bodies like BDDK and SPK monitor this platform, and I believe Binance is making millions in unjust profits from small balances. They took 3.66 USD from me this way alone. If you multiply that by hundreds of thousands of users, they're earning millions of dollars illegally every single day. I urge you to investigate this matter thoroughly, and I will also send a detailed notification via email. The order numbers are in the attached photo. Binance claims I was liquidated according to their contract rules, and I know the rules.
However, I clearly tried to close the position. I said "close," but you didn't, and 3.66 USD remained as free balance. If I hadn't opened another position, would you have been able to liquidate me? No. This is a systemic error, and the company is unjustly making millions of dollars through this method. Binance, you need to return my stolen funds and stop these fraudulent liquidations immediately!
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