I opened a short position on Binance Futures with 20x leverage, calculating that I would only be liquidated if the price increased by 5%. However, I was liquidated when the price rose just 3.5%. This doesn’t match the risk parameters I set, and it clearly points to a serious error in Binance’s liquidation system.
I lost my entire position due to this discrepancy. This was not due to market volatility, but a miscalculation or platform issue that Binance needs to acknowledge and correct. I trusted Binance because it’s supposed to be a secure and professional trading platform, but this experience has shaken that trust completely.
I’m demanding a full investigation into this transaction and a refund of my lost funds. I entered the trade with clear parameters, and your system liquidated my position earlier than it should have. Binance, if you expect users to trust your platform, you must provide transparency, technical accuracy, and fair compensation when something goes wrong. Please respond and take action urgently.
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