I recently opened a Cross Margin trade on Binance with 20X leverage, and despite the fact that my position never reached the liquidation price, my trade was forcefully liquidated. To make matters worse, I had set a stop-loss above my entry price, yet the system never executed it. Instead of closing my trade at the set level, Binance liquidated my position.
I immediately contacted Binance support through live chat, but the answers I received were generic and did not resolve my issue. This makes me believe there is either a serious technical error in the platform or an unfair practice that puts users at a disadvantage. It is unacceptable that a sale order above entry price was ignored while liquidation was triggered, causing unnecessary financial loss.
As a customer, I should not bear the consequences of a trading system malfunction. I demand Binance to review this case, explain why my stop-loss was not honored, and compensate for the losses caused by this error. This kind of platform failure directly undermines user trust and creates severe financial risk.
I opened a short position on Binance Futures with 20x leverage, calculating that I would only be liquidated if the price increased by 5%. However, I was liquidated when the price rose just 3.5%. This doesn’t match the risk parameters I set, and it clearly points to a serious error in Binance’s liqui...
I opened a futures position on Binance and placed a stop loss order 5% above my entry. I was fully aware of the risk and had set my stop to limit the potential loss to $260. At the time, my account balance was $685, which was more than enough to support the trade under the risk level I accepted. Ho...
I was trading futures on Binance Global and had a position that was clearly in profit. But suddenly, the position was closed and marked as “liquidated”—even though it should not have been. This makes no sense and suggests a serious technical or system issue on Binance’s end. I immediately tried to r...
I am absolutely furious with Binance Margin! I opened a 20x long position with 150 USD, then I sold everything and tried to close the position. A balance of 3.66 USD remained. The position would not close after more than 25 attempts, and they said it would take 24 hours. Afterward, a tiny remaining...
I’m beyond frustrated with Binance’s trading system. I placed a stop limit order on ADA coin, setting my stop at 0.7710 to prevent liquidation. But instead of respecting that limit, Binance ignored it completely and executed a liquidation at 0.7748, which makes absolutely no sense. This isn’t just ...
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