I signed up for Betwinner, played, and earned some winnings. But when I tried to withdraw my money, the problems started. First, they asked for an ID — I sent it. Then they said I needed to provide a photo with my face and ID together — I did that too. Now they’re asking for email conversations, then something else, and just keep finding new excuses to delay my withdrawal.
They’re clearly dragging out the process, hoping I’ll give up and my balance will reset. I’ve tried over 50 times to send what they want, but the screen glare makes it hard to capture what they demand. And let’s be honest — who can even clearly capture email conversations in a photo?
This isn’t about security. It feels like a deliberate tactic to stall payments. The people working in the so-called "security department" are completely unprofessional and clearly don’t know what they’re doing. I demand my winnings be released immediately. Betwinner, stop playing games and give me my money.
I’ve been trying to withdraw my ₺25,000 from Betwinner for 5 days now, and they’re doing everything they can to delay the process under the excuse of KYC verification. Every time I submit the requested document, they respond by asking for something else. It's beyond frustrating—it feels like a delib...
I’ve been trying to withdraw my money from Betwinner, but each time I initiate a withdrawal request, the system rejects it with a demand for identity verification. I have already emailed the security department multiple times and submitted all the required documents exactly as requested. However, in...
I deposited a total of 40,000₺ in multiple transactions on BetWinner, and my balance eventually reached 60,000₺. However, when I tried to withdraw my money, they started asking for endless documents, clearly trying to avoid processing my withdrawal. At first, they requested basic verification docum...
I deposited ₺4000 on Betwinner and managed to increase it to ₺7700. When I tried to withdraw my winnings, I was told to email their security team at security@.... I sent multiple emails over two days and received no response. I reached out to live chat, called the 0800 support line, and even request...
For the past 16 hours, I have been completely unable to access the withdrawal screen on Betwinner. I followed every step the support team advised. First, they told me to clear my cookies—didn’t help. Then, they suggested logging in from another device—still no resolution. I’ve sent emails to multipl...