I Won on Betwinner But Can’t Withdraw—Security Team Ghosted Me

Selahattin
March 25, 5:22 am
31

I deposited ₺4000 on Betwinner and managed to increase it to ₺7700. When I tried to withdraw my winnings, I was told to email their security team at security@.... I sent multiple emails over two days and received no response. I reached out to live chat, called the 0800 support line, and even requested a callback—but no one ever followed up. Support staff just kept repeating, “That’s a separate department. We can’t contact them.” Eventually, from another email address, I got a reply asking for my ID. I sent it. Then they wanted a selfie with the ID and email. I sent that too. After that, they asked for a new selfie holding a paper with a 10-minute expiration code—I did that as well. Then, out of nowhere, they asked me to confirm the relationship with a random name I’ve never heard of. I said I didn’t know the person. After all that? Nothing. Just a generic response: “Your documents have been sent for verification.” That’s it. Bottom line: Betwinner is stalling withdrawals and hiding behind a wall of bureaucracy. If you deposit money here, don’t expect to get it back. I strongly warn others—avoid this site unless you want to go through the same endless verification nightmare for zero payout.

Similar Complaints

1
Halil is completely dissatisfied with the result

Betwinner Keeps Delaying My Withdrawal with Endless KYC Demands

May 06, 6:23 am
38

I Deposited to Betwinner on May 25 But Payment Was Rejected

May 28, 10:42 am
20

BetWinner Withdrawal Issue – Repeated Document Requests & No Payout

Ramazan
March 08, 1:44 pm
26
BetWinner Withdrawal Issue – Repeated Document Requests & No Payout
1
Anil is completely dissatisfied with the result

Betwinner Approved My Withdrawal but I Got Nothing

June 18, 1:44 pm
46
1
Turay is completely dissatisfied with the result

I Lost on Betwinner Due to Glitch and Got No Real Help from Support

May 30, 8:22 pm
35
I Lost on Betwinner Due to Glitch and Got No Real Help from Support
Report a Similar Issue