I Won on Betwinner But Can’t Withdraw—Security Team Ghosted Me
March 25, 5:22 am
31
I deposited ₺4000 on Betwinner and managed to increase it to ₺7700. When I tried to withdraw my winnings, I was told to email their security team at security@.... I sent multiple emails over two days and received no response. I reached out to live chat, called the 0800 support line, and even requested a callback—but no one ever followed up. Support staff just kept repeating, “That’s a separate department. We can’t contact them.” Eventually, from another email address, I got a reply asking for my ID. I sent it. Then they wanted a selfie with the ID and email. I sent that too. After that, they asked for a new selfie holding a paper with a 10-minute expiration code—I did that as well. Then, out of nowhere, they asked me to confirm the relationship with a random name I’ve never heard of. I said I didn’t know the person. After all that? Nothing. Just a generic response: “Your documents have been sent for verification.” That’s it. Bottom line: Betwinner is stalling withdrawals and hiding behind a wall of bureaucracy. If you deposit money here, don’t expect to get it back. I strongly warn others—avoid this site unless you want to go through the same endless verification nightmare for zero payout.
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