BetUS locked my account after a win, how can I regain access?

If your BetUS account was locked after you won, you need to get in touch with their customer service right away through live chat or email at [email protected].

Accounts can be locked for a number of reasons, such as multiple failed login attempts, suspicious behavior, or breaking the terms and conditions.

To speed up the process of unlocking, be ready to show a legal government-issued ID and, if necessary, clear pictures of the front and back of the credit card you used to make the deposit.

You can send these papers through the secure message box on the BetUS website or the email address that is linked to your account.

If the lockout is because you haven't met the bonus wagering requirements or there are other problems with your account, talking to your account manager on a daily basis can help you figure out what's going on and get it fixed.

Follow-up that doesn't stop can help you get any approvals or take the steps you need to get back into your account.

❗ If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.