I was charged ₺350 by the BetterMe app without my consent or an active subscription. I had subscribed for only one month and canceled it afterward. How can you withdraw money from my card without my authorization? I demand an immediate refund, or I will escalate this issue to the Consumer Rights Authority. I've attached the screenshot for reference.
I just discovered that BetterMe has been charging me 350₺ multiple times without my consent, even though I never used the app or signed up for any membership. I downloaded the app, but I never purchased a subscription, so how can they legally withdraw money from my account for a service I never agre...
BetterMe charged ₺350 from my account without my consent or notification! How can such irresponsible behavior be allowed by a supposedly reputable app? I never authorized this transaction, and I am extremely frustrated by this unauthorized deduction. I demand an immediate cancellation of my BetterMe...
I signed up for a trial version of the BetterMe app but didn’t even have the chance to use it. Today, without any notification, ₺350 was withdrawn from my account, and my subscription was renewed. There is no contact number or customer service available to reach out to. My money was taken without m...
I downloaded the BetterMe app and initially used it for a short period. Despite canceling the subscription and removing my permission, I later discovered that my payment card was left saved in the app without my consent. Worse, a new subscription fee of ₺350 was charged to my card without my authori...
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