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Sebiha is satisfied with the result
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Betterme App Taking Payment From My Credit Card Without My Permission

Betterme App Taking Payment From My Credit Card Without My Permission
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Sebiha
BetterMe
January 23, 2025 12:49 am
208
Sebiha's Thank You Message
“A partial refund was issued to me promptly.”

Betterme app keeps taking payment from my credit card without any permission! I tried the free trial for betterme.app and realized that it keeps withdrawing 350 liras from my credit card. I want my money to be fully refunded and cancel the membership for that I did not have any consent.

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BetterMe
January 23, 2025 2:26 pm (13 hours after complaint)
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BetterMe
January 25, 2025 9:26 pm

Hello Sebiha D.! Thank you for sharing your complaint. Your request has been appropriately reviewed and addressed. Please check your email inbox and respond to us when you are available. If you have any other questions or requests, we are ready to assist you. Best regards, BetterMe Team

Sebiha
Sebiha
January 29, 2025 1:35 pm

A partial refund was issued to me promptly.

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BetterMe
January 29, 2025 4:04 pm

Hello, It was a pleasure to respond to your request. If there is anything else we can assist you with, please let us know. Have a nice day!

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