I wanted to purchase a one-time diet plan and made the payment using my card. However, I never received the diet list I paid for. Even more concerning, they're still attempting to charge my card despite not delivering the product. This is unacceptable and feels like a breach of trust. I had to block my card from internet transactions to prevent any more unauthorized charges. I expect a full refund of my money immediately. BetterMe, I relied on your app to help me achieve my health goals, but this experience has been incredibly disappointing. Please address this issue promptly by refunding my payment and ensuring no further charges are made. I need assistance with this matter urgently.
I downloaded the BetterMe app and signed up for a free trial to explore its features. As part of the process, I had to provide my card details. After trying the app, I was not satisfied and canceled my membership. However, to my surprise, my account was charged today, despite canceling the subscrip...
I downloaded the BetterMe app just once out of curiosity but never used it beyond that. I didn’t open any videos, didn’t start any programs, and certa...
What BetterMe has done is completely unacceptable. I purchased a one-time package, used the app for only 5-6 days, and then stopped using it. Despite ...
I recently discovered that the Betterme app charged my credit card without my permission. Despite the fact that I purchased a trial package a month ago, they withdrew funds from my account despite the fact that I had not requested any additional services. I did not authorize any additional payments,...
Even though I never subscribed, BetterMe has been charging my card every month without my consent. When I check my account, there is no active membership, yet they continue to withdraw money. I purchased one item from the app, which was supposed to be a one-time payment, but now I realize they have...
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