I downloaded the BetterMe app and signed up for a free trial to explore its features. As part of the process, I had to provide my card details. After trying the app, I was not satisfied and canceled my membership.
However, to my surprise, my account was charged today, despite canceling the subscription well in advance. This is unacceptable and feels like a breach of trust.
I am requesting an immediate refund of the amount charged to my account. BetterMe must ensure that canceled memberships are properly processed to prevent such issues in the future. Please address this matter urgently and provide my refund as soon as possible.
I recently discovered that the Betterme app charged my credit card without my permission. Despite the fact that I purchased a trial package a month ago, they withdrew funds from my account despite the fact that I had not requested any additional services. I did not authorize any additional payments,...
I downloaded the BetterMe app but never used it. Despite this, my account was charged without my permission. I find it unreasonable and frustrating that a service I never utilized is withdrawing money from my account. I want to cancel my membership immediately and request that no further charges be...
I used the BetterMe app for a few weeks but wasn’t actively using it, so I removed it and canceled my subscription. However, I recently discovered that the app saved my payment information without my consent and has been charging my card for months for a service I no longer use. I am shocked and ups...
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