I signed up for the BetterMe app and used it only a few times. Since I wasn’t satisfied with the experience, I canceled my subscription directly through the app. It clearly shows my membership as "canceled," and I also confirmed that there’s no active subscription listed in my Apple payment settings.
However, despite all of that, the app keeps charging my account repeatedly. This is completely unacceptable. If a subscription is marked as canceled, why is money still being withdrawn from my account?
I am officially requesting a full refund for the unauthorized charges and a complete deletion of my account from the BetterMe platform. I’m extremely frustrated and disappointed. I expected a professional service to honor my cancellation request, but this feels like I’m being taken advantage of. Please resolve this issue immediately and stop withdrawing money from my account.
I downloaded the BetterMe Pilates app and signed up, but later decided to cancel my subscription. Despite canceling, the app has been charging me monthly for several months, even though I’ve had no further use or interaction with the service since my cancellation. This is completely unacceptable. I...
Please cancel my BetterMe subscription and refund the unauthorized charges drawn from my account. I previously canceled the subscription, deleted the app, and confirmed there is no active subscription listed under my Apple account, yet the charges continue. This has been ongoing for two years, and I...
I really become annoyed! I canceled my subscription and no longer had the BetterMe app on my phone, however lately I discovered the app is still routinely charging my card! Although the payments go on even though my App Store subscriptions showed no active BetterMe subscription mentioned. How can a...
I canceled my trial and deleted the BetterMe app, yet they are still attempting to charge my card. Because of this, I can't use the App Store properly. Why am I being charged for an app I canceled and no longer use? I even sent an email requesting the cancellation and refund, but I received no respo...
I canceled my BetterMe subscription, yet the app continues to charge my card every month. This issue has persisted, and once again, I was charged this month. Due to these unauthorized charges, I had to cancel my card, which is incredibly frustrating and inconvenient. I demand a full refund for all ...
Comments