I previously had a BetterMe subscription, but charges have been made to my card without my consent. Despite not seeing an active subscription in the app, I’m unable to cancel it. I’ve tried multiple times but have found no way to resolve this issue. The app’s menus provide no direct way to contact support, leaving me completely frustrated and helpless.
I need immediate assistance to stop these unauthorized charges and cancel my subscription. I request BetterMe to contact me directly and resolve this issue promptly. This lack of accessibility and transparency in managing subscriptions is unacceptable, and I expect BetterMe to address this matter urgently.
I tried the BetterMe app for one month and decided to cancel my subscription afterward. Despite canceling, BetterMe has continued to charge my card wi...
BetterMe has withdrawn money from my card without my knowledge, consent, or approval. I don’t even understand what the charge was for. I never knowingly signed up for a subscription, and I certainly didn’t agree to any recurring payments. To make matters worse, there’s no way to contact support dir...
I canceled my BetterMe subscription, yet the app continues to charge my card every month. This issue has persisted, and once again, I was charged this month. Due to these unauthorized charges, I had to cancel my card, which is incredibly frustrating and inconvenient. I demand a full refund for all ...
I purchased the BetterMe app in September but canceled my subscription and deleted the app shortly after. I even double-checked that the subscription was successfully canceled under my account. Despite this, BetterMe continues to automatically withdraw money from my card without my consent. This on...
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