BetterMe Won't Let Me Cancel My Subscription, Please Help!

BetterMe Won't Let Me Cancel My Subscription, Please Help!
profile
Saprina
January 30, 2025 4:00 pm
135

I downloaded the BetterMe app to try it out for a limited time, as it clearly advertised a trial period. However, after signing up, the app automatically enrolled me in an indefinite subscription and started charging me repeatedly $38.95 without my consent. To make matters worse, the app was barely functional during the trial period and completely useless for my needs—I specifically got it to help with joint exercises at home, but it fell short in every way. This feels like a blatant attempt to exploit users for financial gain. BetterMe, this is unacceptable! Cancel this unauthorized subscription immediately and refund my money. If this is not resolved soon, I will take further steps to address this unfair practice.

February 03, 2025 4:51 pm (4 days after complaint)
profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

1
Gülşah is completely dissatisfied with the result

BetterMe App Trapped Me in an Unauthorized Subscription, Keeps Charging

profile
Gülşah
January 26, 2025 10:58 pm
162

etterMe Keeps Charging Me After I Paid for a 1-Month Plan I Didn’t Use

profile
Yasemin
May 01, 2025 4:41 pm
170
etterMe Keeps Charging Me After I Paid for a 1-Month Plan I Didn’t Use

Unauthorised Charge By BetterMe After Properly Cancelling Subscription

profile
Meggie
February 05, 2025 1:57 pm
153
Unauthorised Charge By BetterMe After Properly Cancelling Subscription
Unauthorised Charge By BetterMe After Properly Cancelling Subscription
Report a Similar Issue