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BetterMe Unwanted Charges and No Refunds

Dinara
Dinara
BetterMe
June 26, 2023 8:23 PM846

Beware! BetterMe is anything but budget-friendly. I strongly discourage you from making any purchases. They take money from my card without my permission or justification every week. Initially, I thought I was enrolling in a low-cost diet program for only 8 liras. They did, however, deduct 268 liras from my account. To make matters worse, they took an additional 115 liras without my permission a week later. I demand a refund to my credit card immediately. This is not acceptable! If you've been duped by BetterMe, you're not alone. Customers have been outraged and frustrated as a result of their unauthorized charges and refusal to provide refunds. It is past time to raise consciousness and demand accountability. 

July 19, 2023 1:37 PM (22 days after complaint)

Please contact us and mention that you have filed a complaint on Sikayetvar, or alternatively, provide us with your email address. We will be looking for your response with additional information. Best regards, The BetterMe Team

March 1, 2024 3:41 PM

Hello! Thank you for your feedback! Please note that we cannot bill you until you confirm the order from your side. The final price is visible on the checkout page, as well as any other details about your subscription package. Please reach us for further assistance. If you have already reached us before, please provide us with the 7-digit ID number of your email in reply to this review. We will find your previous emails and help you sort it all out. Kind regards, team BetterMe

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