BetterMe App Leaks User Credit Card Information
About an hour ago, I came across the Better Me app and decided to give it a try, paying 100₺. However, without my knowledge, they deducted 206₺ and 116₺ from my card. You can't just withdraw money from an account without anyone's consent. Moreover, there's no program or anything substantial to show for it. This situation is not only frustrating but also unacceptable. I value my privacy and financial security, and this unauthorized charge by the Better Me app has violated both. I expect a prompt resolution to this issue and a full refund of the unauthorized charges. Otherwise, I will file a complaint.
Hello! Thank you for sharing. We would like to clarify that we cannot deduct money without your direct approval. We kindly ask you to reach us. This way, we will be able to check your profile to understand what these payments are for. As an alternative, you can update this review and provide us with a 7-digit ID number of the automated email that you received from us. This way, we will find all your previous requests and get back to you with a reply soon. Kind regards, team BetterMe
