5
Mukaddes is very satisfied with the result
Resolved

BetterMe Unauthorized Charges for 8 Months—No Support or Refund

Mukaddes
March 12, 11:34 am
121
Mukaddes's Thank You Message
“An agreement was reached, my refund was issued. Thank you, Şikayet Var.”

I downloaded the BetterMe yoga app after seeing an advertisement, but this turned out to be a huge mistake. Without my clear authorization, BetterMe has been charging my card for the past 8 months, totaling ₺5,500 as of August.

I never agreed to these ongoing charges, and when I tried to contact customer support, I received no response. I sent multiple emails demanding a refund, but I have been completely ignored.

BetterMe, I demand an immediate refund! If this issue is not resolved, I will pursue legal action to reclaim my money. This is an unauthorized transaction, and I will not accept being charged for a service I did not knowingly subscribe to!

March 14, 12:56 am (1 day after complaint)
Mukaddes
April 02, 4:58 pm

An agreement was reached, my refund was issued. Thank you, Şikayet Var.

April 02, 5:49 pm

Hello, It was a pleasure to respond to your request. If there is any other matter we can assist you with, please let us know. Have a good day!

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

I Got Charged by BetterMe App Without My Consent After One-Time Use

Levent
March 21, 8:57 pm
121
Report a Similar Issue