BetterMe Subscription Issue - Unable to Cancel or Find Subscription

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Cüneyt
July 13, 2024 2:12 pm
285

I subscribed to the BetterMe app and deleted it from my phone without using it. This month, money was deducted from my account. I want to cancel the subscription, but it doesn’t even show up in the app, so I can't cancel it. The cancellation section says, "You can cancel your subscription by clicking the cancel button," but there is no cancel button available.

July 15, 2024 10:41 am (1 day after complaint)

Hello! Thank you for contacting us. We are willing to assist every user with any request and are happy to provide you with all the information regarding the situation. Please check your email inbox and get back to us when you are available! Best regards, The BetterMe Team

July 24, 2024 1:56 pm
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