I am filing a complaint regarding unauthorized payments taken by the BetterMe fitness app. I recently discovered that since June 2024, my debit card has been charged regularly every month, in the amount of approximately $8 per month).
I only clicked on the app’s advertisements, and when I saw that the service was paid, I exited without starting any subscription. Despite this, recurring payments for BetterMe Fitness were taken from my card without my knowledge or consent. I was never informed—either within the app or by email—that any subscription had been activated.
I am requesting that this unauthorized subscription be canceled immediately and that all amounts charged to my card since June 2024 be fully refunded to me.
I am filing this complaint against the BetterMe Fitness app due to a serious issue I have been facing. Since 2024, even though I canceled my subscript...
I’m very frustrated with the BetterMe app. I originally downloaded it just to try a one-month exercise program and paid for that single month. I didn’t use the program after that, and I definitely didn’t authorize any ongoing subscription. But I recently discovered that BetterMe has been continuousl...
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