I subscribed to BetterMe for a one-week trial, but without my consent, an additional monthly fee was deducted from my account. I did not authorize this charge, and now I am unable to cancel my account through their platform.
This is unacceptable, and I demand an immediate refund for the unauthorized transaction. If this issue is not resolved promptly, I will escalate the matter by filing complaints with relevant authorities.
BetterMe must address this issue, refund the deducted amount, and ensure users can cancel their accounts easily. Unauthorized charges and poor customer service damage trust. Please resolve this issue immediately and confirm the refund.
I initially signed up for a 1-week membership with BetterMe, but at the end of the trial, they charged me for a full month without my permission. I did not authorize this charge, and I want a full refund immediately. I also request that my subscription be canceled to prevent further unauthorized ch...
I subscribed to BetterMe for one month but never used the app. On September 14, I canceled my subscription, yet charges have continued to be deducted from my card. This is completely unacceptable, as charging a canceled account is both unfair and misleading. I demand an immediate refund for all una...
I subscribed to BetterMe and canceled my membership before the first month even ended to avoid auto-renewal. However, despite canceling, they continue to charge my card every month without my consent. I never authorized these charges, and I am extremely frustrated that my card is being billed witho...
I initially made a one-time 1-month purchase on the BetterMe platform. I did not agree to or authorize any form of recurring subscription. Yet now, without my consent, another payment has been withdrawn from my account. This is a clear violation of user trust and privacy. No one has the right to ch...
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