What kind of app is this, BetterMe? I never used your app, never activated any subscription knowingly, and yet you charged me for a membership I didn’t even ask for. That’s already frustrating enough—but what makes it worse is how difficult you make it to cancel.
When I tried to stop the charges, instead of letting me cancel, the app just kept showing me new membership plans and offers. There’s no clear way to end the subscription, and no transparent process to speak with customer support. It feels like I was tricked into subscribing to something I didn’t want, and now I’m being forced to pay for a service I don’t use.
BetterMe, I want this resolved immediately. Cancel my subscription, refund the money you took from my account, and stop making it difficult for users to take control of their own payments. This kind of manipulation is unacceptable.
I signed up for a one-month subscription with BetterMe, thinking it would end automatically once the month was over. To my surprise, I recently discovered that they’ve been charging me every month without my knowledge—for a subscription I never authorized to continue. I tried to cancel it through th...
I recently discovered that BetterMe has been charging me every month without my knowledge or consent, even though I never subscribed to any membership...
I’m very frustrated with the BetterMe app. I originally downloaded it just to try a one-month exercise program and paid for that single month. I didn’t use the program after that, and I definitely didn’t authorize any ongoing subscription. But I recently discovered that BetterMe has been continuousl...
I downloaded the BetterMe app just once out of curiosity but never used it beyond that. I didn’t open any videos, didn’t start any programs, and certa...
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