I canceled my BetterMe subscription months ago, yet ₺699 was recently charged to my account. The subscription doesn’t even appear in my Google subscriptions, making it impossible to manage or confirm. I emailed BetterMe support to address the issue, but they haven’t responded.
To prevent further unauthorized charges, I had to cancel my credit card entirely. This situation is unacceptable, and I will continue filing complaints until it’s resolved. BetterMe, I demand an immediate refund and assurance that no further charges will occur. Ignoring customer complaints and withdrawing money after cancellation damages trust and must be addressed promptly. Please resolve this issue as soon as possible.
Despite canceling my BetterMe app subscription via Google Play Store in March, I was charged ₺350 today on my credit card. I verified that the subscri...
I want to report a serious subscription cancellation issue with the BetterMe app. Two months ago, I canceled my subscription through the app and also sent an email to customer service to confirm the cancellation. Despite following every step correctly, BetterMe has continued charging my credit card ...
I have never used the BetterMe app, yet since April, my credit card has been charged twice every month through Google Play Store — ₺420 and ₺320 — totaling about ₺740 per month. So far, I have been charged approximately ₺3,600 without my consent. I attempted to cancel the subscription, but no releva...
Despite canceling my BetterMe subscription, ₺350 was withdrawn from my account today—completely without my permission. I tried logging into the app to check the subscription status, but I can’t even access my account. It won’t let me log in, and when I request a password reset email, nothing arrives...
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