I signed up for BetterMe on an annual basis, but to my surprise, I was logged out before even a month had passed. As a result, I am currently unable to access the app at all. I have not received any email even though it says a password reset email was sent to my Gmail. I have 7 months remaining, but I am unable to access it.
I have a yearly subscription to the BetterMe app, but I'm having trouble accessing my account. I have attempted to utilize the "Forgot Password" feature and other relevant support resources, but unfortunately, I have not received any email notifications to initiate the password reset process. I need...
I subscribed to the BetterMe app months ago, but today I noticed that I’ve been logged out of my account automatically. I can’t remember which email I used to subscribe, and now I’m unable to log back in. If this issue isn’t resolved, I’ll have no choice but to cancel my subscription. It makes no se...
I signed up for a 1-month wall pilates program on the BetterMe app, but now they are continuing to charge my card every month, even though I am not using the app. When I tried to log in and cancel my subscription, I kept getting password errors. Even after resetting my password, the app still doesn...
I downloaded the BetterMe app, registered as a member, and purchased a one-month subscription. I decided to cancel my membership after a month of use. When I log into the app now, however, there is no record of my membership. Nonetheless, they continue to deduct fees from my account, and I can't see...
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