I signed up for a 1-month wall pilates program on the BetterMe app, but now they are continuing to charge my card every month, even though I am not using the app.
When I tried to log in and cancel my subscription, I kept getting password errors. Even after resetting my password, the app still doesn’t let me access my account. This means I have been charged for months without using the service, and they will keep deducting money unless this issue is fixed.
BetterMe, I demand an immediate cancellation and a full refund for the months I was charged without my consent! How can users cancel their subscriptions if your system won’t even let them log in? Fix this now!
I downloaded the BetterMe Pilates app and signed up, but later decided to cancel my subscription. Despite canceling, the app has been charging me monthly for several months, even though I’ve had no further use or interaction with the service since my cancellation. This is completely unacceptable. I...
I canceled my BetterMe subscription, yet the app keeps charging my card every month. I noticed this issue on my bank statement and discovered that they have been deducting money for months, even though my subscription is canceled in the App Store. I don’t even remember my username or password, so I...
I’m very frustrated with the BetterMe app. I originally downloaded it just to try a one-month exercise program and paid for that single month. I didn’t use the program after that, and I definitely didn’t authorize any ongoing subscription. But I recently discovered that BetterMe has been continuousl...
I subscribed to BetterMe for a one-month paid membership during the summer. When I could no longer continue using it, I canceled my subscription. However, I recently discovered that BetterMe has been charging me every month for the past six months without my consent. This is completely unacceptable!...
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