5
Ayşe is very satisfied with the result
Resolved

Can't Find My BetterMe Subscription

March 05, 2024 10:54 am
1,678
Ayşe's Thank You Message
“Thanks, it's solved”

I subscribed to BetterMe using the web page, and when I log into the app (with the same credentials), I cannot see my subscription. The same issue occurs when I log in on the web page. As a result, I'm unable to unsubscribe from the program if I choose to. Additionally, the customer service hasn't replied to my email.

March 05, 2024 11:51 am (57 minutes after complaint)
Ayşe
March 05, 2024 12:00 pm

My email ID is 854**37

March 05, 2024 12:03 pm

We have checked your account, and your subscription has been successfully canceled. Thank you for your cooperation and patience. Feel free to reach us in case of any questions. Kind regards, team BetterMe

Ayşe
March 05, 2024 12:04 pm

Thanks, it's solved

March 05, 2024 12:06 pm

Thank you for your feedback. We are glad that we have found a proper solution for you. Kind regards, Team BetterMe

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