5
Ali is very satisfied with the result
Resolved

I Won Playing Slots on Betnano But Still Haven’t Received My Withdrawal

May 21, 2:59 am
6

I played slots on Betnano and won ₺15,000. I immediately submitted a withdrawal request, but it's been over two hours and I’m still waiting. This delay is unacceptable—especially considering I have urgent payments to make and was relying on receiving these funds promptly.

I’ve reached out to support, but I haven’t received a clear answer or any real assistance. It’s extremely stressful to win a large amount and then be left hanging without explanation or confirmation on when I’ll be paid.

Betnano, this isn’t how a trustworthy platform should operate. I demand that my ₺15,000 withdrawal be processed immediately. Your users deserve timely payouts and responsive support—not silence and delays. Handle this now.

Ali
May 24, 9:52 am

Thank you very much. I thought there was a delay because my payment was made within 10 to 15 minutes, but they also provided information about the payment times and process. I have already received my payment, thank you.

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