I placed a match result bet on the Betgaranti website, and my betting slip won. After winning, I submitted a withdrawal request for a total of $46 because I wanted to receive both my deposited funds and my winnings in my account. I submitted the withdrawal request around 7 AM today.
From 7 AM onward, for nearly 10 hours, the live support team kept stalling me by repeatedly saying things like “withdraw from here” or “try withdrawing from there,” but the money never reached my account. At the end of the process, they completely erased the balance in my account and claimed that the risk department canceled my funds because I had placed an “over” bet on the same match twice.
I have used this same betting method before without any issues, and I also know that many other users place multiple bets on the same match. I do not accept the cancellation of the $46 that I rightfully won and requested to withdraw, nor the removal of my account balance without a valid reason.
I demand a clear and reasonable explanation as to why my bet was canceled, and I want the full amount of my winnings paid to me without any deductions.
I deposited ₺17,300 into Betgaranti and placed a bet at 2.5 odds, which brought my balance up to ₺43,250. After this win, I requested a withdrawal. But instead of processing it, the platform canceled my withdrawal request and told me I could only withdraw my initial deposit, not the profit. They th...
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Betgaranti is absolutely not to be trusted. I waited 24 hours for a payout after a win, only to find out—after reaching out to live support—that my withdrawal request had been canceled without any proper reason. Every time I asked, they came up with a new excuse to avoid paying me. Eventually, they ...
At around 1:20 AM on March 19, I made a deposit of $31 to my Betgaranti account with the username 15922949 using the Jetfast method. Although the transaction appears successful and the payment was completed on my end, the funds have not been credited to my account in any way. Since the early hours ...
I've been a member of Betgaranti for over 10 months, placing bets and making deposits almost every single day. Up until recently, I had no major issues. But now, the platform has started to refuse payouts—even when bets clearly win. As a long-time user, I can confidently say that this site has seri...
