BetCiO cancelled my bet after odds drop—how can I file a fair claim?

Xolvie Resolution Specialist November 06, 4:17 pm

If BetCiO canceled your bet after the odds went down, you should first take screenshots of the original odds, your stake, the proof that your bet was accepted, and the cancellation notice that followed. For any claim, this kind of proof is very important.

Next, call BetCiO's support team and ask for a written explanation that includes which rule or term they say you broke and whether the cancellation was due to a "technical error." You have every right to challenge it if it doesn't have a good reason or rule.

If the operator doesn't answer within a reasonable amount of time, file a complaint on Xolvie to get help and meet with other people.

Vote

Related Complaints

BetCiO Canceled Champions League Bets - Demand Full Refund!

Matteo

During today’s Champions League match, I noticed that all the bets I had placed earlier were suddenly canceled while the matches were still ongoing. I’ve never experienced this issue with SigmaSlots before. Honestly, this is very sad and disappointing because having bet slips disappear without any r...

I Face Unfair Odds Changes on Betcio That Block Winnings and Limit Free Bets

Burak

I have been using Betcio for some time, but recently I noticed serious unfair practices that directly affect my ability to win. The site manipulates betting odds in a way that reduces potential payouts and makes it harder for players to profit. For example, they offer a free bet promotion, but then ...

I Can’t Withdraw My Winnings from Betcio and They Deny Clear Match Errors

Murat

I won a bet on Betcio, yet the platform refuses to pay out my rightful winnings. Despite the outcome being crystal clear, they continue to reject my claim. During the basketball match in question, I encountered a serious issue that directly affected the result. I even provided multiple screenshots a...

Betcio Suddenly Erased My Balance Even Though My Winning Bet Was Valid

Nadir

I placed a bet on Betcio using major league matches, and my coupon was clearly winning. However, instead of crediting my account, they suddenly reduced my balance without explanation. One moment the money was there, the next it was gone. They treated my valid bet as if it were invalid, despite every...

I Lost My Balance on Betcio Casino and Got No Real Help from Live Support

Mustafa

I’ve been using Betcio’s live casino, and I strongly believe the games are being manipulated. My balance suddenly dropped to zero without any logical explanation. The gameplay feels off, and outcomes seem forced—like something is happening behind the scenes that players can’t control or even see. W...

Betico Didn’t Pay My Roulette Winnings and Blamed It on Timeout Error

Azra

The Betico betting site has become completely unreliable. I was playing roulette and had ₺140 placed on number 19. The ball landed on 200 and the system confirmed the win, but instead of crediting my ₺5040 winnings, they simply returned my initial bet and claimed a “timeout” occurred. I have a scre...