My Betandyou Balance Disappeared After Exiting Game

About a week ago on the Betandyou site, I was playing the game Gates of Olympus 1000 with $56 in my account. The moment I exited the game, my balance suddenly dropped to $5 for no reason. There was no error, freezing, or unusual situation during the game — I simply left the game and noticed that my balance went from $56 down to $5.

I made my deposit through my bank account, and there was no explanation in the system for why this balance drop happened. When I contacted live support, they tried to dismiss the issue by saying, “There’s nothing we can do.” Later, I emailed Betandyou with a detailed explanation, but I still received no response.

I do not accept that my $56 balance was deducted without any action taken and without any clear explanation. My username is “mamiii71,” and I request that the missing $56 be fully refunded to my balance, along with a written explanation regarding this issue.