BetAndYou marked my payment as completed, but the funds never arrived; how can I resolve this?

On 12/27/2025 I won a bet in the live roulette section, and approximately €250 should have been added to my casino balance, but the winnings were never credited. I contacted BetAndYou customer support about this problem, and they only informed me that they would get back to me, but so far nothing ha...

On November 23, 2025, at 10:52, I deposited $556 into my Betdanyou game account via jet bank transfer/wire. However, after the transaction, only $56 was credited to my account, and the remaining $500 did not appear. As soon as I noticed the issue, I contacted live support and the help line, but I d...

I have had a terrible experience with BetAndYou after requesting a withdrawal more than three days ago. I received a confirmation that my withdrawal was being processed, but the funds never reached my account. I contacted their support team multiple times, but all they told me was to wait, without g...

About a week ago on the Betandyou site, I was playing the game Gates of Olympus 1000 with $56 in my account. The moment I exited the game, my balance suddenly dropped to $5 for no reason. There was no error, freezing, or unusual situation during the game — I simply left the game and noticed that my ...

Today, I deposited $56 into my Betandu account, and even though I requested the deposit bonus that should have been applied, the bonus was never added to my account. I met all of the bonus requirements, yet no bonus appears in the system. The username of the account I used for the transaction is B*...

On November 18, 2025, at around 17:00, I deposited $84 into my Betandyou account via bank transfer through Enpara. However, even after several hours, the amount still has not been credited to my account. My user number is 727627845. I contacted Betandyou customer service about this issue, but no so...

On October 23, 2025, I requested a $112 withdrawal via Papel on Betandyou. I had never experienced any issues before, and I had no active bonus or wagering requirement on my account. However, after submitting the withdrawal request, the site asked for both sides of my ID card, a selfie, and my chat ...

Today at 12:15 PM, I deposited ₺80,000 via the “Mega Bank Transfer” method into an IBAN registered under the name O**** Y**** through Betandyou. Even though I completed the transaction and have the receipt, the money has not been credited to my account. Moreover, the transaction was rejected, and I ...

I deposited $1,886 today at 12:15 PM via “Mega Bank Transfer,” sending the money to the IBAN opened under the name O**** Y**** on Betandyou. Even though I completed the transaction and still have my receipt, the funds never arrived in my account. To make things worse, the transaction was rejected an...

Three days ago, I requested a ₺3,000 withdrawal from my Betandyou account via bank transfer. However, my transaction has remained in “pending” status ever since, with no sign of progress or payment. During this time, I contacted customer support multiple times, but each time they only told me to “w...

Today, I made a ₺3,000 withdrawal request from the Betandyou Casino section. However, during the process, I accidentally entered an IBAN belonging to another person, even though I correctly entered my own name in the recipient field. As a result, the money never reached my account. I immediately co...

Today, I deposited ₺500 into my Betandyou account using the Past payment method. However, the deposited amount has not been credited to my account. I completed the transaction through the official Betandyou website accessed via Google. I’ve experienced a similar issue before. When I contacted custo...

I have been working as an Affiliate partner for Betandyou for a long time. Over the years, I’ve actively promoted the platform and consistently brought in new players. Recently, I requested the payment of my ₺12,000 commission, but about two weeks ago, I was informed that no further payments would b...

Yesterday, I deposited ₺2500 into my Betandyou account and later submitted a withdrawal request for ₺5800. At first, the site showed that the payment was successfully processed and transferred to my account. However, when I checked my bank account, no money had been received. I contacted their supp...

Yesterday, I deposited ₺1000 into my Betandyou account and placed bets in the sports section, where I successfully grew my balance to ₺2300. After submitting a withdrawal request, the site claimed that the funds had been transferred to my account. However, after repeatedly checking my bank account, ...

I invested ₺5000 on the Betandyou platform and earned a total of ₺50,000 through my gaming activities. After successfully placing a withdrawal request, I was informed that my withdrawal was approved. However, despite this confirmation, no payment has been received in my bank account. Over the last ...

I invested ₺10,000 into my Betandyou account and placed bets that resulted in a total winning of ₺89,000. After submitting my withdrawal request, I was informed that the withdrawal had been approved. However, despite their confirmation, I have not received a single lira in my bank account—not even m...

I am absolutely furious with Betandyou! I made a deposit, and my funds never appeared in my account. Everyone needs to think twice before investing their money here. My ₺5,000 investment simply vanished; it was never added to my balance. We deposited our hard-earned money and have been completely r...

I made a ₺15,000 withdrawal from Betandyou using Payco. The transaction was marked as approved, but it’s been 4 full days and the money still hasn’t reached my account. For a platform that claims to have solid infrastructure, this level of unreliability is unacceptable. ₺15,000 may not seem like mu...

I made a ₺10,400 withdrawal on Betandyou on May 20, 2025, and it still hasn’t reached my account. Every time I contact live support, I get the same generic responses: “It’s under review,” “Check back later today,” or “There’s a problem being investigated.” But nothing ever changes, and no one takes ...

Hello, on April 12, 2025, I submitted a ₺10,000 withdrawal request via bank transfer on BetAndYou. The amount was deducted from my site balance, and the transaction appears as “completed”, but the money has still not reached my bank account. I’ve sent multiple emails to their support team, but I ha...

Last night, I deposited money into my BetAndYou gaming account, but the funds still haven’t appeared. I followed all instructions and sent them the PDF receipt they requested. However, instead of resolving the issue, they asked for a video recording of the transaction via email. I tried to comply, ...