I Withdrew ₺10,000 from BetAndYou But the Money Never Reached My Account
Hello, on April 12, 2025, I submitted a ₺10,000 withdrawal request via bank transfer on BetAndYou. The amount was deducted from my site balance, and the transaction appears as “completed”, but the money has still not reached my bank account.
I’ve sent multiple emails to their support team, but I haven’t received a single response. This is incredibly frustrating, especially since I’ve been a loyal member of the platform for years and have never experienced an issue like this before.
I need someone from BetAndYou to look into this urgently and process my missing ₺10,000. I followed all steps correctly — now it’s time for you to do your part and resolve this without further delay.
Progress
Hello, thank you Betand You for your response. I had already shared my ID in my complaint. I am sharing my email and ID information again through your support line.
Dear Player, Thank you for bringing this issue to our attention, and we sincerely apologize for the inconvenience you've experienced. We fully understand your frustration, especially after being a loyal member of BetAndYou for years, and we regret that your recent withdrawal request has caused any distress. Please allow us to assure you that we take such matters seriously and we will immediately investigate the status of your ₺10,000 withdrawal. To expedite the resolution process, could you kindly provide your account ID or the email address linked to your account so we can locate your transaction and provide a prompt solution? In the meantime, we encourage you to reach out directly to our support team if you need any further assistance. Best regards, The Betandyou Team
There has still been no response regarding the issue and the refund has not been processed.
Dear Player! Please share your ID or email with us here, so we could help you Regards
We have reviewed your case: earlier, a withdrawal was declined due to exceeding the limits, but your withdrawal request has now been successfully approved. The funds from your account have either been withdrawn or used for gameplay. At the moment, there are no issues with withdrawals. If you still have any additional questions or need assistance, please let us know — we are always here to help!
