It has been nearly two months since I ordered two shirts from Bershka, but the items were lost in transit. I reported the issue, and they acknowledged it. However, now I can't reach Bershka for a refund. They told me they would create an urgent request and get back to me as soon as possible, but no one has contacted me. It's been two months, and I still don't have my items or a refund. How can a company be so irresponsible? This will be my last purchase with Bershka. I need my refund immediately, and this situation needs to be resolved without further delay. It's extremely disappointing to see such poor customer service from a well-known brand.
I ordered two items from Bershka two months ago, and unfortunately, the products are still stuck in transit. After attempting to contact customer service for an extended period of time, expressing my frustration, and outlining the consequences of not receiving the items, I have yet to receive a reso...
I canceled my Bershka order before the product was even delivered, yet my refund still hasn’t been processed. I’ve been trying to contact customer service, but it’s completely impossible to reach anyone. The support line either doesn’t connect or keeps me waiting without a response. It’s unacceptab...
I placed an order with Bershka, only to find that they canceled it without any explanation and then closed my account. Now, I can't even access my account, and my refund still hasn’t been processed after four days. This lack of communication is incredibly frustrating—I’ve emailed customer service mu...
As an unhappy customer, I'm writing to convey my dissatisfaction with Bershka's service. I received damaged products from the firm and attempted to contact them by phone and email multiple times with no success. Bershka's customer service appears to be unresponsive, leaving me in the dark about the ...
I bought something from Bershka on June 26, 2023. It's been a month, and my order still hasn't come, and there's no sign of a refund either. Worst of all, I can't even find out anything from them! This level of rudeness is hard to believe. They keep saying they'll check the warehouse, but hasn't it ...
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