I ordered two items from Bershka two months ago, and unfortunately, the products are still stuck in transit. After attempting to contact customer service for an extended period of time, expressing my frustration, and outlining the consequences of not receiving the items, I have yet to receive a resolution or any assistance. This situation is completely unacceptable. I kindly request a prompt resolution to the situation I am facing from this company that is known for its reliability.
It has been nearly two months since I ordered two shirts from Bershka, but the items were lost in transit. I reported the issue, and they acknowledged it. However, now I can't reach Bershka for a refund. They told me they would create an urgent request and get back to me as soon as possible, but no ...
In the past month, I have purchased three items from Bershka. Only one of the three items got here quickly, while the other two took more than two weeks. Even worse, neither of the two items that did arrive was in good enough shape to be usable. Despite my best efforts, I was unable to get in touch ...
I am extremely disappointed and frustrated with Bershka's lack of customer service and refusal to provide a refund. On January 4th, I purchased products from Bershka and returned them on January 13th, however, I have yet to receive my refund. The problem is that Bershka gave me two different codes a...
I canceled my Bershka order before the product was even delivered, yet my refund still hasn’t been processed. I’ve been trying to contact customer service, but it’s completely impossible to reach anyone. The support line either doesn’t connect or keeps me waiting without a response. It’s unacceptab...
I placed an order with Bershka on January 4, 2025, and it was supposed to arrive between January 4 and February 24, 2025. However, it has been almost a month, and I still haven’t received my order. This delay is unacceptable and causes unnecessary frustration for customers. I trusted Bershka to del...
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