Bershka's Failed Delivery: Still Waiting for My Refund After Weeks!

My Bershka order (No: 40227615207), which was delivered today, arrived defective. I immediately requested a return and selected the “defective item” option. However, I never received the return label email. I waited another 30 minutes, and still nothing arrived. When I called customer service, they ...

I purchased an electronic gift card from Bershka on 02/01/2025 with order number 40283855196, but despite the charge being processed on my credit card, the gift card has not been delivered. I contacted their WhatsApp support, and they assured me the issue would be resolved, but nothing has been done...

I placed an order with Bershka on September 5, 2024, but for some unknown reason, my order was canceled after I had already paid for it. Despite the cancellation, I haven’t received a refund, and I’m unable to contact Bershka customer service for any updates. This is extremely frustrating, and I hav...

I canceled my Bershka order before the product was even delivered, yet my refund still hasn’t been processed. I’ve been trying to contact customer service, but it’s completely impossible to reach anyone. The support line either doesn’t connect or keeps me waiting without a response. It’s unacceptab...

I placed an online order with Bershka, but it was canceled without any explanation, and I still haven’t received my refund. When I tried to contact customer service, I was told I would be connected to a representative, but the call was abruptly disconnected. It is incredibly frustrating that I cann...