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Bershka Refund Hassle: & Delayed Order

Yaku
Yaku
Bershka
April 19, 2024 8:20 PM112

I returned an item to Bershka and received a refund to my Troy ****8609 account on April 6th. Nevertheless, on April 3rd, I placed an order for the identical item in size 36. The order number is 40156846833 and I made the payment using my Visa card, which ends in ****0790. It's been 16 days since I placed the order, and although it was confirmed, it has not yet been shipped from the warehouse. I've sent several emails, but I still haven't received a solution to this problem.

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