On July 31, 2023, I purchased a 678551 E combination refrigerator, and it has been nothing short of a nightmare. The upper and lower compartments both have a tendency to freeze everything inside, solidifying my groceries. I've had the service team out to my house three times now, and the problem still exists. I took matters into my own hands after becoming dissatisfied with the lack of progress and personally filed a complaint with the Consumer Court. My request was simple: I needed a replacement for this broken appliance. However, the service team has not responded to my request. This ordeal has been very aggravating. I expected a working refrigerator, but instead, I got wasted food and an uncooperative service provider. My hope is that by sharing my story, others will be spared the same ordeal and that a solution will be found.
I bought a Beko refrigerator on December 3, 2021, expecting a reliable appliance from a reputable brand. However, just three days after the warranty expired on December 6, 2024, the refrigerator suddenly stopped working. When I called for service, the technician informed me that the pipes in the upp...
I purchased a Beko refrigerator on November 15, 2024, and ever since, I’ve been dealing with a persistent issue: condensation inside the fridge. I’ve reported the problem multiple times, and the service team has come out five times already. They even placed a monitoring device inside the unit and la...
I purchased the Beko 974561 EL refrigerator not long ago. Since the day I bought it, the refrigerator has had a persistent icing problem, which causes the food stored inside to spoil. So far, I have called the service center four times, and each visit resulted in a different explanation. The first...
I bought a Beko refrigerator in 2018. However, on 18/08/2023, the upper part suddenly stopped cooling. The technician who arrived on 21/08/2023 informed us that there was nothing they could do and suggested purchasing a new one. This was surprising since the refrigerator is under a 10-year body warr...
My year-old fridge was composting my vegetables. I initially blamed the vegetables' brittleness, not suspecting my refrigerator. But when its motor failed, I asked for a replacement, only to be denied. Instead, they replaced the motor, oblivious to my refrigerator's age. When they returned, both the...
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