I had a terrible time with Beko. We wanted to buy an air conditioner, and at first, they said we could get an appointment for repair in 7 days. But later, they made it last for 15 days. We chose not to buy the product from them any longer because of this delay. I can't believe it's so crazy that I have to wait 15 days just to set up a service session for an air conditioner I want to buy. Don't even start me on how long it takes for summer to come. It's crazy. If they could, I'm sure they'd schedule meetings for a month later.
With Beko's poor customer service, my patience is wearing thin. It's been 10 days since I reported water leakage from my Beko AC's external unit. I've been calling for an appointment nonstop, and guess what? They've given me an absurd 45-day wait for the appointment date. Who makes a service call 45...
I bought two air conditioners from a Beko dealer on July 28, 2023. They told me the installation would be done in 10 days. But just two hours after I left the store, the service team called to say they would install it in a week. When I called the service today, they told me that the installation wo...
My experience with Beko has been so bad that I will never shop there again. I ordered an air conditioner from Beko's website, and they came to install it a month later without warning. They called and said, "We will be there in 10 minutes." Only my spouse was home, and when I asked them to return la...
I bought an air conditioner from Beko last week, but it hasn't come yet, and they say it won't arrive until August. If they had told me this when I was buying it, I never would have bought it. We have a sick person living with us, so we had to move and move the air conditioner ourselves. We are in a...
I requested service for my Beko air conditioner for the first time, but no technician has contacted me. After waiting, the authorized service team finally called and offered an appointment a month later, which is completely unreasonable. Despite opening a second service request, I still haven’t rece...
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