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Beko's Disastrous Customer Service

Burak
August 10, 2023 10:52 PM75

I had a terrible time with Beko. We wanted to buy an air conditioner, and at first, they said we could get an appointment for repair in 7 days. But later, they made it last for 15 days. We chose not to buy the product from them any longer because of this delay. I can't believe it's so crazy that I have to wait 15 days just to set up a service session for an air conditioner I want to buy. Don't even start me on how long it takes for summer to come. It's crazy. If they could, I'm sure they'd schedule meetings for a month later.

August 11, 2023 11:06 AM (12 hours after complaint)

Dear Customer, First of all, thank you for your interest in our company. We have received your complaint. We will contact you as soon as possible. For any information, suggestions, opinions, and solution requests regarding our products and services, we kindly ask you to contact us. As the Beko family, we wish you days filled with health and happiness. We are here for you 24/7, for your happiness. Beko Customer Communication Center

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