I bought Beko prosmart 51860 HP vd 51260 HP Smart air conditioner last March. We preferred the product because of the smartphone application. (An application called HomeWhiz) The products suddenly disconnected from the application and did not connect again. 7 times service came but they could not solve it. Beko headquarters is also informed (there is a person whom the services call my teacher, he is also informed). More than 5 weeks have passed. However, such a simple issue has not been resolved. We preferred to use this feature in winter, it is the middle of winter.
I requested service for my Beko air conditioner for the first time, but no technician has contacted me. After waiting, the authorized service team finally called and offered an appointment a month later, which is completely unreasonable. Despite opening a second service request, I still haven’t rece...
The Beko brand air conditioner, model 51205, is not heating or cooling. I’ve called the service center, and while they schedule appointments, they cancel them on the scheduled date and time without providing any explanation. This has happened to me twice. What’s worse is that no one calls to inform ...
On April 29, 2022, I purchased a Beko 51260 HP model air conditioner. Before installing the air conditioner, reconnaissance and necessary checks were performed on the house's plumbing. Since its installation, I've had an ongoing issue with the product and service that hasn't been resolved. First, em...
I purchased a Beko air conditioner, and within just 1.5 years, I have had to call service more than 10 times. Despite multiple visits, no one has been able to fix the issue. I bought this unit for heating, yet it only blows cold air! Even the service technicians acknowledge the problem, but Beko ref...
Comments