This is an urgent matter. My Beko refrigerator, after just 6 years, has developed a gas leak due to a body defect, and all the food inside has spoiled. When I reached out for assistance, Beko offered only a paid replacement, which I cannot afford at the moment. This issue is clearly not user-related; it seems to be a chronic problem with the model.
I am stuck in a difficult situation and can't believe a reputable brand like Beko is not helping a long-term customer in need. I urgently request Beko to reconsider and provide a free replacement, as this is a manufacturing defect and not due to misuse. Please help resolve this quickly.
The Beko refrigerator I purchased in November 2019, now 5 years and 7 months old, was found to have a gas leak, and a paid replacement was proposed. However, the gas leak is not due to user error but rather a fault that developed within the product itself. Since Beko stated that this type of malfunc...
I purchased a Beko Arçelik refrigerator and used it for 5 years before it developed a gas leak. After nearly 2 months of back-and-forth and frustration, they finally approved a replacement. At the time, I was told that gas leak-related issues were covered for 10 years, even outside the standard warr...
In December 2023, my Beko refrigerator stopped cooling, prompting me to call their authorized service. The technician diagnosed a probable gas leak and took the appliance away for repair. After a lengthy 25 days in their workshop, they returned it, claiming the issue was not a gas leak but simply re...
I purchased a Beko 670530 EB refrigerator from an authorized Beko dealer in 2020. For about a month now, I have been experiencing a water leakage issue in the freezer section. After the problem began, I contacted the authorized service center. During the first visit, the technician said that the he...
Last year, I purchased a Beko freezer, and just recently, I've noticed that the upper section is freezing while the lower part is thawing out. I reached out for assistance, and they discovered that the grill in the rear had rusted, resulting in damage to the hose and leading to a gas leak. This issu...
Comments