I was called by BEIN Sports representatives and persuaded to sign up for a membership under misleading information. They set up a subscription that was supposed to be paid in 12 monthly installments, but the entire amount was charged at once. They claimed to have a partnership with Türk Telekom and said they could see my internet subscription, offering a discount based on that. However, I later found out from Türk Telekom that no such agreement exists. I have tried to reach Bein Sport to resolve this, but I cannot get in touch with anyone through customer service. I plan to file a complaint with the Consumer Arbitration Board via e-Devlet. I am very disappointed with this experience. I expect someone to contact me soon and refund the amount, including any applicable interest. Even when I try to access the service, I receive an error message saying, "You are not authorized to view this content."
I contacted Bein to cancel my subscription due to technical issues. During the call, the representative offered me a new package. I clearly stated that I would only accept the new membership if my device's issues were resolved and it was fully operational. The representative assured me that a servic...
I initially chose Bein Sport's Tod application with three screens. On February 20th, I phoned customer service to upgrade to a four-screen plan for an additional ₺20. Customer service promised me, ''repurchase the same package, we'll deduct the ₺20 difference and refund the remainder." This can be v...
I just got a Beinsport sports package and chose to pay for it in monthly installments. But instead of taking out the agreed monthly amount, they pulled out the whole season's total at once, which came to ₺4188. I didn’t even see a bank confirmation screen, which put me in a tough spot. I planned to ...
On 26.04.2025, I was contacted by BEIN Sports customer service team regarding a campaign offering access to Turkish Süper Lig and English Premier League matches. During the phone call, I clearly informed the representative that I do not have a television or internet service. Despite this, I was assu...
Someone who said they worked for Bein Connect called me at 0212 945 54 72 and offered me a cheap membership that would give me access to all Super League games, European games, and series movies. At first, I wasn't sure, but Selenay, the representative, told me that if I said yes, Digiturk would sen...
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