I contacted Bein to cancel my subscription due to technical issues. During the call, the representative offered me a new package. I clearly stated that I would only accept the new membership if my device's issues were resolved and it was fully operational. The representative assured me that a service visit would be arranged, and the device would be replaced if necessary. Based on this promise, I agreed to the new membership. However, it has now been 4 months since the renewal, and there has been no service appointment or any follow-up from Bein. When I try to call, there is no one to address my concerns. I am now planning to file a complaint with the Consumer Arbitration Committee. Bein has been a regretful experience.
I was called by BEIN Sports representatives and persuaded to sign up for a membership under misleading information. They set up a subscription that was supposed to be paid in 12 monthly installments, but the entire amount was charged at once. They claimed to have a partnership with Türk Telekom and ...
I’ve been a Bein Sports user for about 10–12 years, but I’m honestly tired of the experience now. The channels I was watching on my current TV suddenly disappeared. Despite trying the setup process 2–3 times and calling customer service, my issue still hasn’t been resolved. Not only was there no sol...
I purchased a Bosch washing machine about five months ago, and it has been a source of frustration ever since. The machine makes a loud, banging noise during operation, which led me to contact Bosch's authorized service for assistance. Despite four visits from their technical team, the issue remains...
I initially chose Bein Sport's Tod application with three screens. On February 20th, I phoned customer service to upgrade to a four-screen plan for an additional ₺20. Customer service promised me, ''repurchase the same package, we'll deduct the ₺20 difference and refund the remainder." This can be v...
I am a Bein Sports digital platform subscriber and I am having serious problems with the service. During almost every match broadcast, the stream constantly freezes, I have login issues from time to time, and I often cannot see the matches I want to watch. The freezing problem is continuous during t...
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