Bein Connect Requires Me To Pay A Cancellation Fee
Hello, On February 25, 2023, I got a call to renew my cable membership. During the renewal process, I told the representative that I have a side room membership and can't watch a show on the main system while watching a show in the next room. I was told that the problem would be fixed, so I gave them another year of my time. But when the technical service came, they couldn't figure out what was wrong, so I asked to cancel and was charged a fee. When I told your representative, Hüseyin B****, what was wrong, he was rude and called me a liar, which was not true. As a loyal customer, I want both memberships to be canceled without any money being taken out, and I'm also upset about the way your representative treated me. Please pay attention to my side of the story when we talk.
