As a family of four, we've had a family package membership for Be Health Universe Gym since 2013, which we found more advantageous. Recently, we froze our package membership, but when we tried to reactivate it, we noticed that the package had been split. My spouse and children were treated as separate members, while mine was calculated separately. Not only that, but my membership ends 8 months later, while my spouse's and children's memberships end in 4 months. We've always purchased a 1-year package until now. When I asked the authorized person why the package was split, why there was a month difference between my spouse's and my memberships, and why my membership wasn't frozen, they said it was due to a system error but avoided providing any solution...
I originally signed up for a membership when the gym was operating under the name Gold GYM, which is now Be Health Universe. After attending for a while, I informed the staff that I wouldn’t be able to continue coming and asked to have my membership frozen. I was told by Mr. H**** that the freeze re...
On September 5, 2022, I enrolled in the gym formerly known as Gold GYM, now called Be Health Universe, for a one-year membership and paid the full fee upfront. My membership was supposed to end on September 5, 2023, but it was terminated on June 30th. When I tried to enter, I was denied access, and ...
Hello, I had a Gold GM membership at Metro City Levent mall. I discussed freezing my membership with the gym manager, Mr. H**. Despite having WhatsApp conversations as evidence, the gym underwent a name change to Be Health Universe, with a new manager, Mr. Y**. Due to the name change, many members' ...
We are on a Spotify Family Plan, with my spouse as the account manager. I rarely use the email associated with my account, so I only saw the address verification request on the last day, August 8, 2024—today. Despite responding promptly, I received an error message saying: Action Required: Confirm ...
I share my Netflix account with a few friends, and everything worked fine for the first month. Then suddenly, all of our profiles were logged out. When we tried to sign in, it said, “You are not part of this Netflix household.” We followed the instructions and updated the household from the TV as re...
Comments