I made a payment of ₹900 from my FamPay account to the BDG game app on March 1, 2026, at 12:52 PM using UPI by scanning a QR code. The amount of ₹900 was successfully debited from my FamPay account, but it has still not been credited to my BDG game account balance.
I live in Patna, Bihar, and I contacted FamPay customer support by phone on March 2 to report that the ₹900 payment is missing. During the call, they sent me a PDF of the transaction showing that the payment was completed, but my BDG game balance has still not been updated.
I have the transaction ID, screenshots of the payment, and a closing balance PDF as proof that the money was deducted.
Despite contacting support five to six times through the FamPay app and by phone, my issue has still not been resolved, and the ₹900 has not been credited to my game account.
This ongoing issue is causing inconvenience, as the money appears to be stuck between FamPay and the BDG game app.
I request that this matter be investigated urgently and that my ₹900 either be credited immediately to my BDG game account or refunded back to my FamPay account.
I kindly ask that this issue be fully resolved within three days and that I receive a clear explanation of what went wrong with the transaction, so that similar problems do not occur again.
On February 19, 2026, I made an in-game deposit of ₹30,000 in BDG Game via UPI using Paytm. The payment was successfully debited from my Paytm account, and the transaction shows as completed with UTR number 200458658830. However, in BDG Game the deposit remains stuck in “pending” status, and the amo...
I am using the BDG Game app, and on 05/02/2026, I deposited a total of ₹3,100 into the app through UPI using PhonePe. One deposit was of ₹2,000, and another was of ₹1,100. My BDG Game account is registered with the email address dr.sachinkumar***@gmail.com and mobile number 92593076**. Since 5 Febru...
On February 17, I made a payment of ₹1,000 through PhonePe by scanning a QR code to deposit money into my BDG Win game account. The amount was successfully debited from my Airtel Payments Bank account. However, even after seven days, the funds have still not been credited to my BDG Win game balance....
I am writing to raise an issue regarding two deposits I made to my Bdg win account that have still not been credited. On 5/12/2025, I made two separate deposits of 500 rupees each via Fampay, at approximately 6:34 pm and 9:11 pm, for a total of 1,000 rupees. Both transactions were completed on my si...
On February 6, 2026, at approximately 12:30 AM, I recharged my BDG game wallet using the PhonePe UPI app for an amount of ₹5,000. The payment was completed successfully, and the amount was debited from my PhonePe account, but the balance has still not been credited to my BDG game wallet. My BDG gam...
Comments