I have been experiencing a serious issue with BC Game regarding a withdrawal to my bank account that has been marked as an “audit failure” and remains unresolved for approximately one year. My BC Game user ID is 32492332. I am playing from India, and I requested a withdrawal of 19,044 INR to my Indian bank account, but the amount has never been refunded or credited to me. Since this issue began, I have repeatedly contacted BC Game support and explained that my 19,044 INR is stuck due to this audit failure notice. However, even though a long time has passed, my problem has not been resolved, and I have not received any clear solution or refund from the support team. I request that BC Game urgently review this audit failure situation, complete whatever internal checks are necessary, and either process my withdrawal or refund the full amount of 19,044 INR back to my account without any further delay. I also expect a clear explanation of why this problem has continued for such a long time and why support has not been able to resolve it.
I am a user from India on BC.Game, and my game ID is 62679473. My KYC verification has been stuck in “Pending Review” status for a long time, even though I submitted all the required documents earlier. Because my KYC has not been approved and due to other unresolved issues on the platform, I have be...
I am writing to report a serious issue with a withdrawal from my BC.Game account is still not reflected in my bank account, even though it is marked as successful on your side. On 13 December, I requested a withdrawal of INR 22,004 from my BC.Game account (ID: 99697320) to my Kotak Mahindra Bank acc...
I am writing about a serious issue with my BC.Game account, which has been showing the message “Your account is temporarily unavailable” since 28 November. I am unable to access my account at all and therefore cannot use the services or reach my funds. There is approximately 94,000 INR in my BC.Game...
I withdrew 14,240 INR on October 6, 2025, and although BC.Game later marked the transaction as successful, I never received the money. I had previously withdrawn the same amount—14,240 INR—without any issues. I immediately contacted BC.Game support and filed a complaint under ticket ID 9276944. Sinc...
On 30 October, I made a fiat deposit of 5,000 INR to my BC Game account via UPI. Although the amount was successfully deducted from my bank account, it has still not been credited to my BC Game balance. After noticing this, I contacted BC Game support and was asked to provide proof, including my ban...